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MyPhillyWaterBill Help

Enrollment » Can I deactivate my MyPhillyWaterBill account?

Can I deactivate my MyPhillyWaterBill account?

Yes. Please email MyPhillyWaterBillHelp@phila.gov for further assistance.

How do I sign up for a MyPhillyWaterBill account?
What do I need to sign up for a MyPhillyWaterBill account?
What are the password requirements?
Where can I find my water access code?
Can I track payments to make sure the right amount is applied to my accounts?
Will paperless online billing become mandatory?
How can I add multiple service addresses?
I added the wrong service address, what should I do?
Can I delete or deactivate an account or service address?
Can I deactivate my MyPhillyWaterBill account?
What does INACTIVE mean in the service address drop down?
Can I also pay my HELP loan and other non-usage charges?
Can I sign up for a MyPhillyWaterBill account if I'm on a payment agreement or low-income program?
I get an error message, “We’re sorry you are not able to use the self-service options at this time. Please contact the City of Philadelphia...” when trying to sign up.

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