How Is My Personal and Financial Information Kept Safe?

We use several methods to ensure your information is secure:

  • Password — Your password is a unique identifier (in combination with your email address) that only you know. As long as you don't share it with anyone, no one can view your bills or personal information.

  • Multi-factor authentication (MFA) — We employ MFA, which requires you to pass a secondary validation step before accessing your account or making significant changes. You will be emailed a unique verification code that will need to be entered to continue.

  • Transport Layer Security (TLS) version 1.2 — We use TLS 1.2, which ensures that your connection and information are secure from outside inspection.

  • Encryption — We use 256-bit encryption to make your information unreadable as it crosses the Internet.

  • Automatic sign out — We automatically sign you out of a session if you are inactive for 20 minutes.