How do I add a new Subscriber?

To add a new subscriber access the Subscriber Manager through the main navigation bar.
  1. Click the Add VBS Subscriber link.
  2. Create the subscriber’s login credentials and assign a Subscriber Group.
  3. Enter any necessary personal information. Fields with asterisks(*) are required.
  4. Check or uncheck preferences for paper bills and marketing emails.
  5. Configure the notification settings for the user.
  • Note: The options for SMS and Voice notifications cannot be checked in the User Console. These options must be enabled by the Subscriber from their Biller Direct page.
  1. Click Submit to save changes.
The Subscriber will receive an email to confirm their enrollment.
© 2025 KUBRA