Returned Payments
This enhanced report details returns and chargebacks during a defined reporting period. Clients will use this report to track returned payments to assist with their reconciliation. This is the only report that focuses on returns that are processed and will be used to investigate returned transactions.
Below are the current categories and respective search filters to find particular returned transactions:
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OPAACCEPT/Outgoing Pre-Arbitration Request Accepted — Indicates that an issuer or customer accepted the outgoing pre-arbitration to challenge a Visa allocation dispute
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RECD/New Chargebacks/ECP Returns Received — Shows chargeback/return items received that are financially impacting to clients
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REPR/Items Represented — Displays items submitted for representment
This report is the updated version of the existing Returns Report.
Terminology Reference