How do I modify a Recurring Payment
Recurring Payment profiles must be created by the subscriber, however, the recurring payment can be modified or cancelled in the User Console.
- Locate the subscriber in the Subscriber Manager and click the User ID
- Click the Recurring tab
- To Cancel a Recurring Payment click Cancel in the Action column
- To Edit a Recurring Payment click Edit in the Action column
Please note: When modifying or adding bank account details (ACH) for a recurring payment (AutoPay) we have provided suggested language below the interface that can be repeated to the customer. This language ensures your compliant with NACHA guidelines.