Transaction Manager
The Transaction Manager application allows for reporting on suspected fraudulent activity and tools to mitigate initial and ongoing fraudulent payment activities. Through the use of rules, iDoxs can block suspicious payments based on particular account numbers, bank account, card numbers etc.
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Create a Rule
To create a Block Rule click Transaction manager in the main navigation menu.
- Select the Rule Type
- Enter the required information for the specific Rule Type
- Enter Comments to explain the reason for the rule
- Click Save
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Searching for a Rule
Search for a rule using the Transaction Manager homepage. Use the various criteria to find a specific rule or simply specify a rule type to filter the rules concerning one account/address category. By default, only active rules are displayed. To change this, modify the Rule Status dropdown.
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Blocked Payments
To find payments blocked by a rule begin by searching for the rule in the Transaction Manager. After the rule has been located, click on the number in the Blocks column. This will display a record of the transactions that were blocked by the particular rule.
Additionally, you can also run Transaction reports from the Report Manager which allows you to search using a broader range of search criteria.