User Console Help

The default option for taking one-time payments is KUBRA EZ-PAY. Clicking the One Time Payment link will take you to the KUBRA EZ-PAY landing page for your company.

For more information please see the KUBRA EZ-PAY Support Site.

If your implementation uses the Biller Direct site to directly process a payment clicking the One Time Payment link will take you to the Biller Direct KUBRA EZ-PAY landing page for your company. Follow these steps:

• Enter the required information to validate the account
• If configured, i-doxs will pre-populate the balance due and due date. Otherwise this information will need to be entered manually.
• The next step will be to enter the required details of the customer making the payment.
• The customer email field is required as i-doxs will email the customer a confirmation receipt of the payment
• Select the payment method which will be dependent on your configuration. Depending on your selection different card payment account details are required. For Credit Card payments the CVC number, expiry date, and the customer’s zip code are required to finalize the payment.
• i-doxs will summarize the payment information for you to confirm with the customer, including the KUBRA EZ-PAY Service fee (if applicable).
• If you need to change something click back, or if ready, click Make Payment.

When i-doxs has successfully processed your payment request a confirmation number and receipt will be presented. To print the receipt click Print. The customer will receive a confirmation email as well.

If your implementation uses the User Console to directly process a payment follow these steps:

• Enter the required information to validate the account
• If configured, i-doxs will pre-populate the balance due and due date. Otherwise this information will need to be entered manually.
• The next step will be to enter the required details of the customer making the payment.
• The customer email field is required as i-doxs will email the customer a confirmation receipt of the payment
• Select the payment method which will be dependent on your configuration. Depending on your selection different card payment account details are required. For Credit Card payments the CVC number, expiry date, and the customer’s zip code are required to finalize the payment.
• i-doxs will summarize the payment information for you to confirm with the customer
• If you need to change something click back, or if ready, click Make Payment.

When i-doxs has successfully processed your payment request a confirmation number and receipt will be presented. To print the receipt click Print. The customer will receive a confirmation email as well.